Shipping Policy

Last Updated: June 2026

Thank you for shopping with Turf Equipment Solutions.

Shipping Locations

We ship Australia-wide from Victoria.

For large equipment or bulky items, shipping may be arranged through specialist freight carriers.

Orders are generally processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

During peak periods, processing times may be extended.

Estimated delivery times:

Delivery timeframes are estimates only and may vary depending on carrier delays, weather events and regional locations.

Shipping costs are calculated at checkout where applicable.

Some large, heavy or oversized products may require a custom freight quote.

Customers will be contacted prior to dispatch if additional freight charges apply.

Products such as:

may be delivered via freight carriers and may require assistance unloading upon arrival.

Customers are responsible for ensuring suitable access for delivery vehicles.

Tracking information will be provided where available once an order has been dispatched.

If your order arrives damaged:

We will work with the freight provider to resolve the issue promptly.

Customers are responsible for providing accurate shipping details.

Additional freight charges resulting from incorrect information may be payable by the customer.

If a parcel is believed to be lost in transit, please contact us and we will investigate with the carrier.

Turf Equipment Solutions
Phone: 0409 025 995
Email: sales@turfequipmentsolutions.com.au

Modewarre, Victoria, Australia